Terms of Service

1. The agreement

You accept these terms by creating an account, connecting a store, or agreeing to pricing during activation — whichever comes first. If you are acting for a company, you confirm you have authority to bind it. The Privacy Policy and the pricing terms you agree to during activation (version 2026-09-pilot at the time of writing) are part of this agreement.

Generating a free preview does not create an ongoing relationship. Until you activate, you can walk away and we will delete the preview as described in the Privacy Policy.

2. What we do

VendiNative is a done-for-you service. We read your existing storefront, generate a native iOS and Android app from it, connect it to your commerce platform so the catalog, checkout, and orders are live, build the app, submit it to the Apple App Store and Google Play under your developer accounts, respond to store review, keep it updated, and send you the results. You approve the app before it is submitted; you do not have to design, build, or maintain anything.

We may change how the service works, add or remove features, and update the app we build for you (for example to keep up with operating-system or commerce-platform changes). We will not remove a live app from a store without telling you first, except where required by law or the store.

3. Your account and store

4. Your content and brand

Your products, images, text, logo, name, and other material (“Content”) remain yours. You grant us a non-exclusive, worldwide license to copy, store, display, adapt (for example resizing images and generating app icons), and distribute your Content as needed to provide the service, including submitting it to the app stores on your behalf. This license ends when the agreement ends, except for copies we must keep under the Privacy Policy.

You confirm you have the rights to everything in your store and that publishing it in an app under your name does not infringe anyone else’s rights. You are responsible for the accuracy of product information, pricing, and the legality of what you sell.

5. App stores and developer accounts

Your app is published under your Apple and Google developer accounts, in your name. You pay Apple and Google their developer fees directly (currently $99 per year and $25 once); we are not party to those agreements. You invite our developer address into your accounts with the access needed to upload builds and manage the listing; you can remove that access at any time.

Apple and Google decide what they approve. We prepare submissions to meet their guidelines and handle rejections and resubmissions, but we cannot guarantee approval or timing, and we may decline to submit content we believe the stores will reject or that violates their rules.

6. Fees

There is no setup fee and no monthly minimum. Our fee is 2% of net app sales — the order total of purchases placed through your app, less anything refunded — capped at $500 per calendar month. A month with no app sales costs nothing.

An order counts as an app sale when it is started from a checkout the app created. We record the attribution when the checkout is created and confirm it when your commerce platform tells us the order was placed.

We collect the fee through your commerce platform’s billing (for Shopify, a $0 subscription with usage charges that appear on your regular Shopify invoice). We never ask for a card and never send invoices. You must approve the billing agreement on your platform for your app to go live; if you decline, we pause activation until you approve it. If your platform cannot bill yet (for example a development store, or while our app is in private distribution), activation continues and the fee starts accruing once billing is in place.

We may change pricing for new merchants at any time. For existing merchants we give at least 30 days’ notice by email; the change applies from your next billing cycle, and you can cancel before then.

7. Shoppers and orders

The app is your storefront. Every sale is between you and the shopper: you set prices, fulfil orders, handle returns, refunds, taxes, and customer service, and you are responsible for complying with consumer-protection and privacy laws that apply to your business. Payments are processed by your commerce platform, not by us. We provide the app and the analytics; we are not the seller, a payment processor, or a party to any sale.

You are responsible for the notifications you send to shoppers through the app. Do not send anything a shopper has not consented to, and honor opt-outs immediately.

We process shopper data on your behalf as described in the Privacy Policy. Where the GDPR or a similar law applies, you are the controller and we are your processor; we act only on your documented instructions (these terms and the platform’s data-request mechanisms), keep the data confidential, apply appropriate security, assist with data-subject requests, delete or return the data at the end of the agreement, and will sign a fuller data-processing agreement on request.

8. Acceptable use

You will not use the service to:

We may suspend an app or account that we reasonably believe breaks these rules, and will tell you why and how to fix it where we can.

9. Ownership

We own the VendiNative platform, the app framework, the code and designs it generates, and all improvements to them. Your app is a configuration of that framework combined with your Content. For as long as this agreement is in force you have a license to have the app published and used by shoppers under your name. Your Content and your brand stay yours; nothing in these terms transfers them to us.

If you leave, the listing, the developer accounts, and your customers are yours. The app binary depends on our platform to work, so it will stop functioning after cancellation; we will help you unpublish it cleanly.

10. Term and cancellation

This agreement runs until either of us ends it. You can cancel at any time from the dashboard, by uninstalling our app from your commerce platform, or by emailing us; the fee stops accruing at the end of that day. We can end it with 30 days’ notice, or immediately if you breach these terms, if your store is closed, or if we are required to by law or an app store.

On cancellation: we stop building and submitting updates, you become responsible for the listing (we will help you unpublish it or leave it as-is), and we delete your data on the schedule in the Privacy Policy. Fees already accrued remain payable.

11. Disclaimers

We will provide the service with reasonable skill and care. Beyond that, the service is provided “as is” and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the app will be approved by any store, that it will be available without interruption, or that it will produce any particular level of sales.

12. Limitation of liability

To the fullest extent the law allows, neither of us is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue, however caused. Our total liability for anything arising out of this agreement is limited to the fees you paid us in the twelve months before the claim. These limits do not apply to a party’s indemnity obligations, breach of confidentiality, or liability that cannot be limited by law.

13. Indemnity

You will defend and indemnify us against third-party claims arising from your Content, your products, your sales to shoppers, or your breach of these terms or of any law. We will defend and indemnify you against third-party claims that the VendiNative platform itself (excluding your Content) infringes their intellectual-property rights.

14. General

15. Contact

CartSense LLC, doing business as VendiNative
legal@vendinative.com